Visit a Client (Transition Care Program)

Please sign in via the check-in counter located at the Arcadia Entrance. Please read the instructions below before visiting.

The following regulations apply to visiting clients from the Transition Care Program (TCP).

Visiting Hours

Monday – Sunday: 8 am to 8 pm (last entry)

Before visiting…

• Preferably be fully vaccinated.

• Get tested. Visitor can do their Rapid Antigen Test (RAT) at home, take a picture with date and time stamp and present to staff on-site. If you do not have mobile phone/camera, you can do the RAT on-site. You can also bring in the RAT that they have done at home. If you do this, you need to write your name, date & time ON the RAT cassette with a permanent marker. If you have a negative PCR test result within 24 hours prior to visiting, this will be a substitute for the need for a RAT.

When visiting…

• Have proof of a negative COVID-19 test (as described above) or do a Rapid Antigen Test (RAT) on-site.

• Face masks are optional, but this may change in the event of an outbreak. Please check with reception or staff for the latest information.

• A face mask must be worn at all times when visiting a client in isolation.

Entrances: Please use the Arcadia entrance.

Please also note that for visits after 5 pm, you will need to use the call bell or call a number provided at the door. There might be a waiting time before staff can let you in.

Virtual Visit

You can also ‘visit’ TCP clients virtually via video (group) calls as well as phone calls. If you are interested, please contact our Activities Team at (03) 9760 2490 or at activities@martinlutherhomes.com.au.

If you have any further questions in regards to visiting one of the TCP clients, please contact reception at (03) 9760 2170 or (03) 9760 2150.