Book a Visit

Please book your visit ahead (preferably at least 1 day ahead, but same-day bookings are possible) and read the Terms & Conditions below before making the booking. There is no time limit on visits. Please choose the time you arrive.

Booking a Visit

You can contact us at (03) 9760 2150 (working hours Mon to Fri 10 am to 5 pm) if you need assistance with booking your visit or if you have any questions about visiting. Outside of working hours, you can leave a message.

Please let us know of you want to visit with more than 5 people.

If you’re planning to bring your pet on-site, please contact us at (03) 9760 2100 BEFORE making your booking. Animal visits must be pre-approved by the Director of Nursing at least 48 before the visit. No animals are allowed to stay in the car while visiting a resident or client.


Terms & Condition

I agree to the following:

  • No visits if symptomatic, a close contact or isolating.
  • To arrive for visits at the allocated time.

Visits need to be confirmed via e-mail. Please check your spam folder if you don’t get a confirmation e-mail.

You can find more information about visiting here:

Visiting a resident in our Aged Care Facility

Visiting a client in the Transition Care Program (TCP)