Book a Visit

You can book your visit below. Visits need to be booked ahead and confirmed via e-mail. Please check your spam folder if you don’t get an automatic ‘appointment pending’ e-mail. You can book a visit for up to two people at a time. A visit can be up to 2 hours.

You find more information about visiting here:

Visiting a resident in our Aged Care Facility

Visiting a client in the Transitional Care Program (TCP)

Please read the Terms & Conditions before making the booking:

Terms & Conditions

I agree to the following:

  • No visits if symptomatic, a close contact or isolating.
  • To arrive for visits at the allocated time.
  • To do RAT (Rapid Antigen Test) prior to entry. (Entry only with negative RAT test result).
  • To sign in using MLH electronic check-in.
  • To stay in resident’s room or garden area during visit.
  • To follow infection control measures incl. wearing a surgical mask at all times.

You can contact us at (03) 9760 2133 or at if you need assistance with booking your visit or if you have any questions about visiting.

Please be reminded that visits need to be booked at least 1 day ahead (latest until 4pm the preceding day). For visits on the weekends, you need to book until the preceding Friday at 4pm.

Booking a Visit