Planning Your Visit

Visiting Information

Please use the check-in counters located at the Mountain View building, Doongalla/Café Jensen entrance, or the Arcadia entrance to register your visit.

For visiting clients in the Transition Care Program (TCP), please click HERE.

Alternatively, you can contact us at (03) 9760 2150 or (03) 9760 2100 during business hours (Mon to Fri, 10 am – 5 pm) with any questions about visiting. Outside of these hours, feel free to leave a message.

Visiting Hours

Monday – Sunday: 8 am to 8 pm (last entry)

If you want to visit outside of these hours, please call us at (03) 9760 2100

Virtual Visit

You can also ‘visit’ our residents virtually via video (group) calls as well via phone calls. If you are interested, please contact our Activities Team at (03) 9760 2490 or at activities@martinlutherhomes.com.au.

Animal Visit

If you’re planning to bring your pet on-site, please contact us at (03) 9760 2100 BEFORE you plan your visit. Animal visits must be pre-approved by Elise Gowans, Director of Nursing at least 48 hours before the visit. No animals are allowed to stay in the car while visiting an older person or client.


Terms & Condition

I agree to the following:

  • No visits if you are feeling unwell.